AI / Introductory

KPMG AI Quarterly Pulse Survey

KPMG

June 2026

Summary

The KPMG AI Quarterly Pulse Survey is a series of reports that provide insights into the evolving landscape of Generative AI investment and adoption among business leaders. The survey tracks key trends, challenges, and opportunities as organizations move from experimenting with GenAI to scaling it for long-term growth.

Content

Q2 2026 Update:

AI Investment and Agent Deployment Hold Steady Amid Growing Focus on Pragmatism

As investment in AI and agent deployment holds steady, an emerging challenge is coming into focus: the economics of running AI at scale. KPMG LLP released its latest AI Quarterly Pulse Survey, which finds that while two-thirds of organizations have monitoring dashboards (66%) and approval processes (61%) in place, only 26% report full, real-time visibility into what their AI systems cost to operate.

“AI agents are changing both the operating model and the economics,” said Rahsaan Shears, AI Enterprise Transformation Leader at KPMG LLP. “As organizations shift from isolated deployments to coordinated, enterprise-wide use, good governance is what ties scale, performance and value together.”

While agent deployment this quarter is on par with last quarter (53% compared to 55%), the percentage of organizations orchestrating multiple AI agents across workflows doubled from 9% to 18%, pointing to a shift toward more coordinated, enterprise-level use to connect workflows across teams, systems and decisions. Organizations are using agents to align shared goals and success metrics across functions (64%), support joint decision-making (49%), and automate cross-functional workflows (48%).

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